{"id":140,"date":"2026-03-20T20:18:48","date_gmt":"2026-03-20T20:18:48","guid":{"rendered":"https:\/\/elitelettingsandpropertymanagement.co.uk\/?page_id=140"},"modified":"2026-03-20T20:22:03","modified_gmt":"2026-03-20T20:22:03","slug":"data-protection-and-privacy","status":"publish","type":"page","link":"https:\/\/elitelettingsandpropertymanagement.co.uk\/?page_id=140","title":{"rendered":"Data Protection and Privacy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"140\" class=\"elementor elementor-140\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3286460 e-flex e-con-boxed e-con e-parent\" data-id=\"3286460\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-429824d elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"429824d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n.privacy-container {\r\n  max-width: 950px;\r\n  margin: 50px auto;\r\n  padding: 20px;\r\n  font-family: Arial, sans-serif;\r\n  line-height: 1.8;\r\n  color: #333;\r\n}\r\n\r\n.privacy-container h1 {\r\n  text-align: center;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.privacy-container h2 {\r\n  margin-top: 35px;\r\n  color: #fb7009;\r\n}\r\n\r\n.privacy-container h3 {\r\n  margin-top: 20px;\r\n}\r\n\r\n.privacy-container ul {\r\n  margin-left: 20px;\r\n}\r\n\r\n\/* COOKIE BANNER *\/\r\n#cookie-banner {\r\n  position: fixed;\r\n  bottom: 0;\r\n  width: 100%;\r\n  background: #222;\r\n  color: #fff;\r\n  padding: 20px;\r\n  text-align: center;\r\n  z-index: 9999;\r\n}\r\n\r\n.cookie-btn {\r\n  margin: 5px;\r\n  padding: 10px 18px;\r\n  border: none;\r\n  border-radius: 5px;\r\n  cursor: pointer;\r\n}\r\n\r\n.accept { background: #fb7009; color: #fff; }\r\n.reject { background: #555; color: #fff; }\r\n\r\n\/* GDPR CHECKBOX *\/\r\n.gdpr-label {\r\n  display: block;\r\n  margin: 15px 0;\r\n  font-size: 14px;\r\n}\r\n<\/style>\r\n\r\n<section class=\"privacy-container\">\r\n\r\n<h1>Privacy & Data Protection Policy<\/h1>\r\n<p style=\"text-align:center;\">\r\n<strong>Elite Lettings & Property Management Limited<\/strong><br>\r\n<a href=\"https:\/\/elitelettingsandpropertymanagement.co.uk\/\" target=\"_blank\">\r\nelitelettingsandpropertymanagement.co.uk\r\n<\/a>\r\n<\/p>\r\n\r\n<h2>1. Introduction<\/h2>\r\n<p>\r\nThis Privacy Policy explains how Elite Lettings & Property Management Limited (\"we\", \"us\", \"our\") collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.\r\n<\/p>\r\n\r\n<h2>2. Data Controller<\/h2>\r\n<p>\r\nElite Lettings & Property Management Limited is the data controller responsible for your personal data.\r\n<\/p>\r\n\r\n<h2>3. Information We Collect<\/h2>\r\n<ul>\r\n<li>Identity Data: name, title<\/li>\r\n<li>Contact Data: address, email, telephone number<\/li>\r\n<li>Financial Data: payment details where required<\/li>\r\n<li>Transaction Data: services you have purchased<\/li>\r\n<li>Technical Data: IP address, browser type, device info<\/li>\r\n<li>Usage Data: how you interact with our website<\/li>\r\n<li>Marketing Data: communication preferences<\/li>\r\n<\/ul>\r\n\r\n<h2>4. How We Collect Your Data<\/h2>\r\n<ul>\r\n<li>Direct interactions (forms, phone, email)<\/li>\r\n<li>Automated technologies (cookies, analytics)<\/li>\r\n<li>Third parties (referencing agencies, partners)<\/li>\r\n<\/ul>\r\n\r\n<h2>5. How We Use Your Data<\/h2>\r\n<ul>\r\n<li>To perform contracts and provide services<\/li>\r\n<li>To manage payments and accounts<\/li>\r\n<li>To communicate with you<\/li>\r\n<li>To comply with legal obligations<\/li>\r\n<li>To improve our website and services<\/li>\r\n<li>To send marketing communications (with consent)<\/li>\r\n<\/ul>\r\n\r\n<h2>6. Legal Basis for Processing<\/h2>\r\n<ul>\r\n<li>Performance of a contract<\/li>\r\n<li>Compliance with legal obligations<\/li>\r\n<li>Legitimate interests<\/li>\r\n<li>Consent (for marketing and cookies)<\/li>\r\n<\/ul>\r\n\r\n<h2>7. Marketing Communications<\/h2>\r\n<p>\r\nYou will only receive marketing communications if you have opted in. You can unsubscribe at any time.\r\n<\/p>\r\n\r\n<h2>8. Data Sharing<\/h2>\r\n<p>We may share your data with:<\/p>\r\n<ul>\r\n<li>Tenant referencing agencies<\/li>\r\n<li>Maintenance contractors<\/li>\r\n<li>Professional advisors (legal\/accounting)<\/li>\r\n<li>Regulators and authorities<\/li>\r\n<li>IT and hosting providers<\/li>\r\n<\/ul>\r\n\r\n<h2>9. International Transfers<\/h2>\r\n<p>\r\nWhere data is transferred outside the UK, we ensure appropriate safeguards are in place.\r\n<\/p>\r\n\r\n<h2>10. Data Retention<\/h2>\r\n<p>\r\nWe retain personal data only as long as necessary, typically:\r\n<\/p>\r\n<ul>\r\n<li>Customer records: up to 6 years (legal requirement)<\/li>\r\n<li>Marketing data: until consent is withdrawn<\/li>\r\n<\/ul>\r\n\r\n<h2>11. Your Legal Rights<\/h2>\r\n<ul>\r\n<li>Right to access<\/li>\r\n<li>Right to rectification<\/li>\r\n<li>Right to erasure<\/li>\r\n<li>Right to restrict processing<\/li>\r\n<li>Right to data portability<\/li>\r\n<li>Right to object<\/li>\r\n<li>Right to withdraw consent<\/li>\r\n<\/ul>\r\n\r\n<h2>12. Data Security<\/h2>\r\n<p>\r\nWe implement appropriate technical and organisational measures to protect your data.\r\n<\/p>\r\n\r\n<h2>13. Cookie Policy<\/h2>\r\n\r\n<h3>What Are Cookies?<\/h3>\r\n<p>Cookies are small files stored on your device to improve functionality and user experience.<\/p>\r\n\r\n<h3>Types of Cookies We Use<\/h3>\r\n<ul>\r\n<li><strong>Strictly Necessary:<\/strong> Essential for site operation<\/li>\r\n<li><strong>Analytics:<\/strong> Help us improve performance<\/li>\r\n<li><strong>Marketing:<\/strong> Used only with your consent<\/li>\r\n<\/ul>\r\n\r\n<h3>Managing Cookies<\/h3>\r\n<p>\r\nYou can accept or reject cookies using our banner or browser settings.\r\n<\/p>\r\n\r\n<h3>Third-Party Cookies<\/h3>\r\n<p>\r\nWe may use services such as Google Analytics which place cookies on your device.\r\n<\/p>\r\n\r\n<h2>14. Third-Party Links<\/h2>\r\n<p>\r\nWe are not responsible for external websites linked from our site.\r\n<\/p>\r\n\r\n<h2>15. Complaints<\/h2>\r\n<p>\r\nYou have the right to complain to the Information Commissioner's Office (ICO): \r\n<a href=\"https:\/\/www.ico.org.uk\" target=\"_blank\">www.ico.org.uk<\/a>\r\n<\/p>\r\n\r\n<h2>16. Contact Us<\/h2>\r\n<p>\r\nElite Lettings & Property Management Limited<br>\r\nOffice 3, Shildon Business Centre, DL4 2RF<br>\r\nPhone: 01388 433640<br>\r\nEmail: info@elitelettingsandpropertymanagement.co.uk\r\n<\/p>\r\n\r\n<p><strong>Last Updated:<\/strong> March 2026<\/p>\r\n\r\n<\/section>\r\n\r\n<!-- COOKIE CONSENT BANNER -->\r\n<div id=\"cookie-banner\">\r\n  This website uses cookies to improve your experience. You can accept or reject non-essential cookies.\r\n  <br><br>\r\n  <button class=\"cookie-btn accept\" onclick=\"acceptCookies()\">Accept<\/button>\r\n  <button class=\"cookie-btn reject\" onclick=\"rejectCookies()\">Reject<\/button>\r\n<\/div>\r\n\r\n<script>\r\nfunction acceptCookies() {\r\n  localStorage.setItem(\"cookieConsent\", \"accepted\");\r\n  document.getElementById(\"cookie-banner\").style.display = \"none\";\r\n}\r\n\r\nfunction rejectCookies() {\r\n  localStorage.setItem(\"cookieConsent\", \"rejected\");\r\n  document.getElementById(\"cookie-banner\").style.display = \"none\";\r\n}\r\n\r\n\/\/ Hide if already chosen\r\nwindow.onload = function() {\r\n  if(localStorage.getItem(\"cookieConsent\")) {\r\n    document.getElementById(\"cookie-banner\").style.display = \"none\";\r\n  }\r\n}\r\n<\/script>\r\n\r\n<!-- GDPR CHECKBOX (USE IN FORMS) -->\r\n<!--\r\n<label class=\"gdpr-label\">\r\n  <input type=\"checkbox\" required>\r\n  I agree to the Privacy Policy and consent to my data being stored and used in accordance with this policy.\r\n<\/label>\r\n-->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy &#038; Data Protection Policy Elite Lettings &#038; Property Management Limited elitelettingsandpropertymanagement.co.uk 1. Introduction This Privacy Policy explains how Elite Lettings &#038; Property Management Limited (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 2. Data Controller [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=140"}],"version-history":[{"count":0,"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions"}],"wp:attachment":[{"href":"https:\/\/elitelettingsandpropertymanagement.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}